Professional Standards
REALTOR® Code of Ethics Enforcement
The Midwestern Ohio Association of REALTORS® firmly supports and enforces the REALTOR® Code of Ethics. If you feel that you have grounds to file an Ethics Complaint or an Arbitration Request, please use the following information.
Is your complaint ETHICS or ARBITRATION?
The Midwestern Ohio Association of REALTORS® firmly supports and enforces the REALTOR® Code of Ethics. If you feel that you have grounds to file an Ethics Complaint or an Arbitration Request, please use the following information.
Ethics – charges that a REALTOR has violated an Article(s) of the National Association of REALTORS Code of Ethics.
Arbitration – a dispute arising out of a real estate transaction, usually a commission dispute.*
*If your situation concerns both ethics and arbitration, they will be handled separately. Arbitration cases are always processed first. Only when the arbitration is completed, will the ethics complaint be considered.
If an agreement cannot be made between parties, MOAR has trained volunteers to assist.
We have several REALTOR® members trained in mediation and conflict resolution that can help act as an unbiased 3rd party intermediary between you and a REALTOR®. This process usually takes less than 72-hours to complete. At the end, if you are still not satisfied, a full Ethics complaint process is your next option.
To request Ombudsman services, please call the CEO, Megan Wise, at the MOAR office at (937) 335-8501.
The Midwestern Ohio Association of REALTORS® offers trained peer mediators to help members settle their financial disputes as an alternative to the lengthy and costly arbitration process.
To request mediation services, please call the CEO, Megan Wise, at the MOAR office at (937) 335-8501.
Ombudsman and Mediator services are optional. Before moving forward with an official complaint or request, read this brochure: Before You File an Ethics Complaint or Arbitration Request
Filing an Ethics Complaint
- Submit Form #E-1 Filing an Ethics Complaint. Submit to the MOAR CEO, Megan Wise in-person at the MOAR office located at 1087 N. Market St. Troy, OH 45373 during normal business hours (Mon-Fri 8:30am-5pm) or, via email at meganwise@moarrealtors.com. Include the alleged violation Article number, a narrative of the possible violations and all supporting documentation.
Filing an Arbitration Request
- Submit Form #A-1Request and Agreement to Arbitrate. Submit to the MOAR CEO, Megan Wise, in-person at the MOAR office located at 1087 N. Market St. Troy, OH 45373 during normal business hours (Mon-Fri 8:30am-5pm) or, via email at meganwise@moarrealtors.com.